In the book Savvy, Shiv Singh and Dr. Rohini Luthra lay out practical advice for professionals trying to navigate amidst the chaos of the Information Age where truth can be hard to come by and there isn't always an appreciation for empathy.
In the third episode of the Business of Empathy Shiv brings some of these insights to the discussion and explores how trust and empathy are connected and why we need honesty and accountability for our biases more than ever.
Tune in and learn:
- How a lack of consumer trust in corporations is a barrier to achieving a deeper level of connection with your customers
- How becoming aware of our own implicit bias can enable us to be smarter, more savvy, and more empathetic
- How businesses can foster empathy within their organization by encouraging employees to be open to receiving the truth
The Business of Empathy a series that was produced in partnership with Facebook. The series explores how we can practice empathy for ourselves, for others, and based on what is happening in the world around us and why this is key for business. The insights shared from leaders at Salesforce, Pfizer, Getty Images, PepsiCo, Microsoft, and more, will serve as a framework to help us understand each other more meaningfully and highlight the opportunities we have to use empathy as a vehicle for innovation, education, and connection.